WordPress Maintenance Plan

Our years of WordPress excellence devoted to making your website run like clockwork

Years of WordPress troubleshooting have taught us the criticality of regular maintenance. Too often, we’re called upon to resolve website issues stemming from bugs, poor performance, or even to completely overhaul websites that could have been saved through consistent upkeep.

Launching a website is just the beginning. Like any intricate machinery, a WordPress website demands ongoing care: updates, cleaning, settings checks, backups, plugin replacements, performance monitoring, security checks, and more.

These vital tasks demand expertise and time. Hence, our Full WordPress Maintenance service. Don’t let neglect disrupt your online presence. Starting today, invest in the peace of mind and longevity of your WordPress website. Harness our years of WordPress excellence and ensure your website ticks like clockwork.

Before admitting a WordPress website to our full maintenance service, we conduct a thorough evaluation to confirm that it is compatible with our high standards of service. Unfortunately, some websites may have accumulated too many critical defects or weaknesses, or lacking some technical tools, that prevent them from meeting our criteria of eligibility. In such a situation, we won’t leave you stranded: we’ll recommend either our extensive diagnostic service to better understand your website’s weaknesses, or our website upgrade and optimization service.

Please note that to perform these evaluations effectively, we may require temporary administrator access to your website’s backend and/or hosting provider’s dashboard.

Additional off-site backups for a WordPress website offer critical advantages, particularly in ensuring accessibility and independence from the hosting provider. It is imperative to be able to directly access website backups independently of the hosting provider in the event of potential catastrophic events such as data center failures, bankruptcy or litigation. In such scenarios, relying solely on the hosting provider for backups may result in data loss or unavailability. Having third-party backups on separate infrastructure mitigates these risks, providing assurance of data integrity and availability. While these backups don’t require high frequency, the ability to restore a website to its previous state on a new infrastructure is indispensable for the IT Service Continuity (ITSC) of any Disaster Recovery plan.

With our WordPress Maintenance Plan, we will implement an off-site backup solution dedicated to your requirements, storing backups on a datacenter owned by a different operator than the one of your hosting provider, ensuring added resilience and security.

The “Post-Updates Technical Intervention” feature, part of our maintenance plan, is designed to resolve issues related to WordPress core, plugin or theme updates. Managed by a WordPress expert, this service offers up to 1-hour a month of troubleshooting aimed at resolving issues such as front-end glitches, compatibility conflicts or broken functionality following an automatic or manual update. In addition, it includes backup restoration operations when required.

However, it is important to note that this feature does not extend to content editing, design adjustments or the incorporation of new features on your website. Nor does it cover problems related to user mistakes, hosting provider failures or the removal of functionality by plugins or themes.

Transport Layer Security (TLS) certificates, aka SSL certificates, play a crucial role in securing internet connections by encrypting the data transmitted between a visitor’s web browser and the website server. This encryption is symbolized by the HTTPS part of URLs, usually accompanied by a green lock icon, indicating a secure connection. By implementing TLS/SSL certificates, websites ensure that sensitive information such as login credentials, payment details, and personal data is safeguarded against unauthorized access, interception, or tampering.

Due to the paramount importance of maintaining a secure online presence, TLS/SSL certificates typically have a relatively short lifespan and need to be renewed periodically. Fortunately, this renewal process is often automated to streamline operations and ensure continuous protection. Nevertheless, it’s essential to monitor the certificate’s status to confirm successful renewal and validity.

In today’s digital landscape, a website’s security is non-negotiable. Failure to maintain up-to-date and valid TLS/SSL certificates can result in browsers displaying warning messages or errors to visitors, potentially damaging trust and credibility. To alleviate this concern, our Full WordPress Maintenance Plan diligently oversees the certificate renewal process, ensuring seamless operation and uninterrupted security for your website.

Consistently monitoring domain name expiration is vital for maintaining uninterrupted online presence. When a domain expires, it can lead to website downtime, disrupting user access and potentially causing financial losses. Additionally, failing to renew a domain promptly (due to expiration of stored payment credentials or unavailability of registrar login details for instance) may result in losing control over it, risking brand identity and online reputation. By staying proactive and ensuring timely renewal, businesses can safeguard their online operations and preserve their brand integrity.

By subscribing to our maintenance plan, you can rest assured that we monitor your domain expiration dates, ensuring the continuity of your online presence.

Ensuring the security of your WordPress website requires the swift implementation of updates for WordPress core, plugins, and themes. Automatic application of these updates is crucial to save precious time in the race against time with malicious actors. However, with each update come the risk of compatibility issues within your website’s ecosystem, feature alterations, or the introduction of new bugs on your website.

To address these challenges, we have developed a cutting-edge solution: the Innovative front-end integrity control feature. This unique tool automatically and periodically monitors your website’s front-end, meticulously scrutinizing its appearance to detect any anomalies promptly. By doing so, we can intervene quickly to fix any issues and minimize disruptions.

In essence, the Innovative front-end integrity control feature serves as an alert system able to automatically browse your website as any of your visitors would, striving to preserve its visual consistency and functionalities.